Terms of Service

Last updated: January 2025

1. Service Use

StayYatra ek hotel management SaaS platform hai. Aap ise sirf apne hotel/property manage karne ke liye use kar sakte hain. Illegal ya fraudulent use strictly prohibited hai.

2. Account Responsibility

Aapke account ki security aapki zimmedaari hai. Password share mat karein. Kisi bhi unauthorized access ki immediately report karein: support@stayyatra.in

3. Payment & Subscription

  • 14 din free trial — koi credit card nahi
  • Trial ke baad plan select karna hoga: Basic ₹399/mo, Pro ₹799/mo, Elite ₹1499/mo
  • Payment failure par account temporarily suspend ho sakta hai
  • Refund: 7 din ke andar request karein — support@stayyatra.in

4. Guest Data

Aap apne guests ka data collect karte hain. Yeh data sirf hotel operations ke liye use karna hai. Guest data ka misuse strictly prohibited hai aur account termination ka reason ban sakta hai.

5. Service Availability

Hum 99.9% uptime ki koshish karte hain. Maintenance windows advance mein notify kiye jaate hain. Force majeure events ke liye liability nahi hai.

6. Termination

Aap kabhi bhi account band kar sakte hain. Hum terms violation par account suspend/terminate kar sakte hain. Data 90 din mein delete ho jata hai.

7. Contact

Terms se related sawaal: support@stayyatra.in